Campbell Mortgage

Best Business Practices

The National Association of Mortgage Brokers "Best Business Practices" was a significant addition to an already stringent ethical code. These guidelines go far beyond any legal requirements to continue to build on the high level of trust we have earned from our consumers.

Campbell Mortgage adheres to the National Association of Mortgage Brokers and submits all employees to following the given guidelines.

The "Best Business Practice Guidelines" are as follows:

We will..

Disclose accurate information in all solicitations and advertising;
Discus and explain financing program options;
Inform you, in writing, of lock-in options;
Explain all documents of the loan application;
Explain all associated costs of the loan application;
Explain the disbursement of all loan applications;
Explain the loan process, from application to closing;
Charge only those fees which are disclosed or re-disclosed on your good faith estimate;
Charge rates and fees that do not vary based on race, color, religion, natural origin, gender, marital status, age, receipt of income from public assistance programs, or good faith exercise of rights under consumer finance laws;
Communicate with you throughout the loan process in a timely manner;
Commit to be your financing resource before, during, and after your transaction.